Inenco’s telecoms audits have identified many instances of billing errors, such as incorrect rates and discounts not being applied – amounting to tens-of-thousands of pounds and, in one case a telecoms audit revealed almost as much as a full year's call-spend! One financial institution gained a six-figure refund – and ongoing savings – from the identification of charges for “phantom” services which had never existed… from more than one network operator.
 
But our telecoms audits have shown that it is not just rates and billing that can lead to unnecessary expenditure. Removal of redundant lines, rationalisation of suppliers and maintainers, misuse by employees, routing of calls to mobile networks – all can have significant cost impact and can be identified through comprehensive Inenco telecoms audits. Inenco clients to have benefitted from such interventions include an industrial firm which enjoyed savings of almost 70% on fixed-line costs in rebates and other action; a healthcare organisation with a reduction of 25% in landline costs; and a not-for-profit organisation seeing a saving of over a third, as well as benefitting from our expert guidance in management of call-flows and selection of a new state-of-the-art system.
 
Detailed reports from our telecoms audit give you the sound information that you need to plan a future telecommunications strategy that works best for your business needs and allows you to control the costs.

 
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